2025/26 NSS Allowance Issues: Those Who Have Not Received Their Allowance – Here's What to Know and What to Do

The National Service Authority (NSA) has paid the final monthly allowance for all 2025/26 National Service Personnel.


However, some personnel have reported that they have not yet received their allowance. This situation is believed to be linked to the recent change in the payment system from GhanaPay to the NSS Payroll platform.


What Affected Personnel Should Know

According to available information, the National Service Authority has already processed and released the allowance payments for all eligible 2025/26 service personnel.


If you have not received your allowance, the best course of action is to visit your Regional National Service Authority office or the NSA Headquarters to have your payment details checked and any challenges resolved.


Important Notice

Personnel who fail to visit the appropriate NSA office to address their payment issues should not expect their outstanding allowance to be paid automatically, as the Authority has already released the funds.


Affected personnel are therefore encouraged to take immediate steps to resolve any payment-related challenges to avoid further delays.


The funds have already been released, and any unresolved issues must be addressed directly with the National Service Authority.


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