The National Service Authority has disbursed the March allowance for the 2025/26 service year group. However, many personnel are currently facing challenges during the withdrawal process.
Some of the common issues reported include:
- “Record not found” errors
- Money disappearing after clicking the transfer button
- Failed withdrawal attempts
- Delayed transactions and other technical problems
This article provides guidance on what affected personnel should do to resolve these challenges.
According to available information, these issues can only be addressed by the National Service Authority. Therefore, all affected personnel are advised to immediately contact the Authority through their official email address.
Describe your issue clearly and professionally in an email and send it to:
When writing your email, make sure to include:
- Your full name
- NSS number
- Phone number
- Description of the issue you are facing
- Screenshots, if possible
After successfully sending your email, continue checking your inbox regularly for feedback or further instructions from the Authority.
Personnel who may find it difficult to draft a professional email can use the mobile app [Claude](https://claude.ai Simply describe your issue, and the app can help generate a well-structured and professional email for submission.
Lincoln Media Resourcez Edu will continue to follow developments and provide updates regarding these challenges.
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